Housing Assistance Resources

in New York City

Everyone gets behind on rent, mortgage, and can struggle time to time. helpNYC maintains a list of organizations and programs that provide New Yorkers with various housing assistance services.

Please check the Financial Assistance section for additional resources.

NYC Housing Connect

Housing Preservation & DevelopmentCity of New York
program websiteagency website

Through Housing Connect, you can find and apply for affordable rental and homeownership opportunities. To qualify, your household must meet the household income and size requirements for a unit in the affordable development. If you don't think you meet the income and/or size requirements please still register. There are housing types for all income levels and household sizes.

Office of Supportive and Affordable Housing and Services

Human Resources AdministrationCity of New York
website

The Office of Supportive and Affordable Housing and Services (OSAHS) is focused on developing permanent housing solutions for formerly homeless individuals and families. OSAHS works closely with other divisions of the Human Resources Administration and with other governmental and non-governmental service providers to develop new housing programs and to refer applicants to housing so the people we serve can achieve their maximum functional capacity in a safe supportive environment.

Homebase

Human Resources AdministrationCity of New York
website

Homebase is an program of the City of New York’s Human Resources Administration to help people that are in risk of losing their housing. The City of New York has found that it is easier and more cost effective to help people stay in their housing rather then having to enter the shelter system or living on the streets. The Homebase program can help with services to prevent eviction, assistance obtaining public benefits, emergency rental assistance, education and job placement assistance, financial counseling, money management, help relocating, and short-term financial assistance.

Click here to find more information about Homebase.

New York City Housing Court

New York State Unified Court SystemState of New York
website

The New York City Housing Court handles all evictions in the five boroughs of New York City.

Please visit their website for more information about the eviction process and various programs where you can seek legal advice.

If you need a lawyer to represent your case, the New York City Housing Court can provide one for you through the Universal Access to Legal Services program on their website. Please note income eligibility requirements apply.

Please visit the Advocacy Programs section for a listing of additional resources to find a lawyer.

Legal Services for Tenants

Office of Civil JusticeHuman Resources AdministrationCity of New York
311
emailwebsite
Monday - Friday9:00a - 5:00p

The Office of Civil Justice (OCJ) has partnered with nonprofit legal services providers across New York City to offer universal phone-based access to free legal advice and counsel for New York City residential renters in need of assistance with legal issues related to their housing.

During the COVID19 pandemic, OCJ legal providers are available Monday through Friday between 9:00a and 5:00p to provide over-the-phone legal assistance to callers with legal questions or issues about tenancy, eviction or landlord-tenant disputes.

OCJ legal services are free and you do not have to be an existing HRA client to apply. Legal services are available regardless of immigration status.

For more information, please call 311 for the City’s Tenant Helpline or email civiljustice@hra.nyc.gov.

One Shot Deal

Human Resources AdministrationCity of New York
website

If you homeless, facing depossession, eviction, utility disconnect, victim of a fire, domestic violence, or other hardship you may be eligible for the Short Term Emergency Grant and Loan program called "The One Shot Deal" from the City of New York.

Click here for more information about The One Shot Deal.

Rental Assistance

Human Resources AdministrationCity of New York
website

If you are facing eviction or entertaining the shelter system the City of New York's Human Resources Administration has several programs that can help you with your housing issues.

Click here to find more information about Rental Assistance Programs.

Utilities Assistance

Human Resources AdministrationCity of New York
website

Through the Federal Home Energy Assistance Program (HEAP) you can get help from the City of New York to help pay your electric, gas, or heating costs if you have received a disconnect notice.

Click here for more information for assistance in paying your utilities.