Welcome!

We are here to help!

The helpNYC’s Emergency Relief Response program is designed to help those directly impacted by an emergency situation such as extreme weather conditions, natural disasters, civic crises, and other situations. helpNYC, along with its partners, helps communicate with the public in real-time about information, resources, and services for those impacted by the emergency, and how the public can donate or volunteer for the relief effort. As with the helpNYC.info Resource Navigator Program, all listings are rigorously verified.

Past Emergency Relief Responses

Twin Parks Fire

Sunday, January 9, 2022

The five-alarm fire that took place in the Twin Parks North West Apartment Building at 333 East 181st Street, In The Bronx, New York City on the morning of January 9, 2022, affected 110 families. 17 residents were lost to the fire.


helpNYC's Emergency Relief Response was activated on January 10, 2022, and continued through January 28, 2022, in partnership with the Bronx Borough President's Office, and other partners.


Though the helpNYC response has ended, ongoing assistance for those impacted by the fire can be found by clicking here.






More Information

List with helpNYC

If you would like to have any resources or partner with helpNYC. Please email listings@helpNYC.info for more information.

If you would like to become a Listing or Relief Partner on the helpNYC.info Resource Navigator, please click here for more information.


*denotes the organization is an established helpNYC Listing Partner.

Media Inquiries

Please direct all Media Inquires to media@helpNYC.co or call 929.220.3027. When contacting us. please provide your name, email address, call-back phone number, and deadline. All press releases and media information is available by clicking here.






helpNYC Disclaimers

Disclaimers about the helpNYC Disaster Relief Response Program

All listings are verified and vetted before listing. If you have challenges receiving support from a resource listed please contact us as soon as possible at listings@helpNYC.info or call 212.287.5027 select Option 1.

Before donating money, please verify the charity with Charity Navigator and GuideStar.

The helpNYC Corporation is a New York State Registered (#48-46-31), US IRS 501(c)3 determined tax-exempt public charity (85-3538345). The helpNYC Corporation is not a Government Agency or contracted entity.

Our Emergency Relief, Listing, and Community Partners are made up of federal, state, and local government agencies, nonprofits, faith communities, mutual aid groups, and a select group of businesses.

The helpNYC.info Resource Navigator and Emergency Relief Response programs are funded by the helpNYC Giving Community a collection of private foundations and donors.