Relief Information for Impacted PeopleTwin Parks Fire Relief Response
The information provided below is for those who have been impacted by the five-alarm fire that took place in the Twin Parks North West Apartment Building at 333 East 181st Street, In The Bronx, New York City on the morning of January 9, 2022.
For more resources, information, and services please visit the helpNYC.info Resource Navigator's main website by clicking here.
All listings on this website are verified with the organization listed or a government official. They are updated as information comes available.
Bronx Service Center for VictimsMonroe College, Ustin Hall, 2375 Jerome Avenue, Bronx, New York 10468
The City is opening a service center for affected residents. Assistance will be provided by City, nongovernmental and nonprofit partners, including American Red Cross Greater New York, NYC Department of Housing Preservation and Development, NYC Department of Social Services, NYC Department of Health & Mental Hygiene, the Office of the Chief Medical Examiner, NYPD Missing Persons, and Animal Care & Control of New York City, and ASPCA.
PLEASE DO NOT DROP OFF ITEM DONATIONS AT THE SERVICE CENTER. Donations are exceeding the current availiable storage. Please see the 'Give Help' section below for information on where you can donate.
City of New York Services
Mental Health Support
NYC Well Department of Health and Mental Hygiene (DOHMH)
NYC Well* is available to all New Yorkers that are experiencing mental health challenges or just need to talk to someone. Live help is available via phone, text, or web chat.
Call 888.692.9355, Text Well to 65173, or click here to chat on the web.
American Red Cross
The American Red Cross offers general assistance including emergency housing and immediate needs. Call 1-877-733-2767.
The Animal Care Centers of NYC and ASPCA offer veterinary/medical care for pets, provide short-term emergency boarding, surrender services, and pet supplies.
ACC: For assistance with Lost & Found services, call 212-510-7107.
Financial & Public Bennifits Assistance
SNAP (Food) & Cash Assistance BenefitsPart of the Solution (POTS), 2759 Webster Avenue, Bronx, New York 10458
Part of the Solution will be providing assistance with completing HRA Applications for SNAP (Food Stamps) and Cash Assistance via phone and walk-in.
Part of the Solution
2759 Webster Avenue
Bronx, New York 10458
Telephone: 718-220-4892 x101
Social Security Administration
For those affected by the Twin Parks Fire and need to contact the Social Security Administration, please call 1.866.964.2558, OPtion 5, Extention 25563 or 25524.